Policies

Privacy Policy

Policies

Privacy Policy

Policies

Privacy Policy

We, Cloudkaptan Consultancy Services Private Limited (“Cloudkaptan”, “We”,) are the owners of the website www.cloudkaptan.com (“Website”). 

We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website. 

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING “I AGREE” OR BY CONTINUING TO USE THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT PROVIDE YOUR PERSONAL INFORMATION ON THE WEBSITE. 

IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE. 

This Privacy Policy is an electronic record in the form of an electronic contract being compliant and construed in accordance with the data protection laws of various jurisdiction such as Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Information Technology Act 2000 (“Privacy Rules”) that require publishing of privacy policy for collection, use, storage and transfer of sensitive personal data or information, The European Union (“EU”) general data protection laws (“the GDPR”), and applicable data protections laws of Australia, New Zealand, Singapore and United Kingdom (“UK”).

1. Introduction

This Website showcases our services offerings (“Offerings”).

2. What data do we Collect?

To get in touch with us through our ‘contact us’ page on our Website, you are required to provide us with your name, e-mail address and contact number. For the sake of brevity, the aforementioned information shall be referred to as “Personal Information”. 

Cookies- We use Cookies on our Website. Please refer to our Cookie policy available at on our website.

Accuracy of information- Please make sure that any Personal Information you share with us is accurate and up to date information.

3. What data do we do with you Data?

We use the Personal Information for the following purposes: 

(i) to inform you about our Offerings and to respond to your requests; 

(ii) to manage our relationship with you; 

(iii) for internal record keeping; and 

(iv) to comply with our legal or statutory obligations.

Legal Basis: We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal basis of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests.

4. Who do we disclose your Data to?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases: 

  • Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Offerings and provide services related to the Offerings. 

  • Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service provider are subject to stringent confidentiality restrictions consistent with this Privacy Policy. 

  • Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you. 

  • Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

5. Transfer of your Personal Information across Borders (For EU and UK Residents)

The Personal Information we collect (of EU and UK residents) might be processed outside the EU and UK at a secure center. We collect and transfer Personal Information outside the EU in accordance with the GDPR and UK data protection laws. If you have questions, please contact security@cloudkaptan.com

6. How long do we Retain yours Data?

We will retain your Personal Information as long as it is required to be retained for the purpose of provision of the Offerings and to comply with our legal obligations. Subject to this section, we will delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact security@cloudkaptan.com.

7. Our Security Measures

Your Personal Information is stored on third party cloud servers such as Microsoft Exchange or Amazon web service. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your personal information.

8. Your Rights

You have the right to access your Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information, right to request to port your Personal Information. If you would like to exercise ANY of these rights, please contact security@cloudkaptan.com. If you are a resident of the EU and UK, you have the right to lodge a complaint with a data protection authority.

9. Choice and Opt-Out

We may send you communications including but not limited to (a) notices about your use of our Website and Offerings, including those concerning violations of use, (b) updates, (c) promotional information regarding our Offerings, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing security@cloudkaptan.com with your specific request.

10. Link to other Websites

Our Website may contain links to other websites/applications of your interest. Please note that we do not have any control over such other websites/applications, and you will be accessing these websites/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/applications.

11. Limitation of Liability

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

12. Governing Laws and Disputes

This Privacy Policy shall be construed and governed by the laws of India Any dispute arising, between you and us shall be submitted to the arbitration to be conducted in Kolkata, India in English language, in accordance with the rules of Arbitration and Conciliation Act of 1996, by a sole arbitrator, who shall be appointed by us and the award made in pursuance thereof shall be binding on you and us. Subject to the arbitration provisions, you agree that the courts in Kolkata, India shall have an exclusive jurisdiction over such disputes.

13. Changes to this Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify this Privacy Policy, we will make it available through the Website and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Website. 

This Privacy Policy was last modified on September 21, 2023.

14. Contact Us

If you have any questions or concerns or grievances regarding this Privacy Policy, you can contact our grievance officer Mr. Khalid Fazlullah Email address: khalid@cloudkaptan.com

“I AGREE”

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We Provide IT Services That Vow Your Success

contact us today

We Provide IT Services That Vow Your Success

contact us today

We Provide IT Services That Vow Your Success